Shaterian Caregiver shows you what someone who uses Shaterian has chosen to share with you, and lets you add routines, reminders and notes for them. It all travels through that person's own iCloud.
There is no account to create. There is no server of ours. There is no analytics, no crash reporting service, no advertising, and no third-party company that receives anything about you or the people you look after. Nothing is sold, or used to train anything. School Fab Lab cannot see what is shared.
The person who uses Shaterian decides. They invite you, they choose what to share, and they can take you out of their circle or stop sharing at any time. You can leave a circle at any time.
| What | Where it is kept |
|---|---|
| A copy of what each person shares with you: their routines and reminders, when they marked one taken or done, the memories they picked, the notes in their circle, and the names in it | A file inside the app on your iPhone, locked while your iPhone is locked |
| The name you show on what you add | iOS preferences on your iPhone |
| Your alert choices for each person | iOS preferences on your iPhone |
| Alerts for doses not marked as taken | Held by iOS on your iPhone, as notifications set ahead of time |
| The app's diagnosis log | A file inside the app on your iPhone (see below) |
| How many people your plan covers | iOS preferences on your iPhone. The subscription itself is with Apple |
When a person stops sharing with you or takes you out of their circle, or when you leave, Caregiver deletes everything it holds about them, and their alerts with it. Signing out of iCloud deletes everything about everyone.
When you suggest a routine or a reminder, change or delete one, or write a note, the change goes into the space the person shares from their own iCloud. So does one small record with the name you chose and when you joined, so the person can see who is in their circle.
That is the person's iCloud account, not a server belonging to us. School Fab Lab has no credentials for it and no way to read it. The words go in iCloud's encrypted fields. If the person has turned on Advanced Data Protection for iCloud, they are end-to-end encrypted and not even Apple can read them; otherwise Apple holds the keys, as it does for most iCloud data.
The person can read everything you add, and so can everyone else in their circle. A routine or reminder you suggest only starts on their iPhone if they say yes, or if they have chosen to let suggestions start straight away.
If you leave, your name record is deleted. What you added stays with the person: it is in their iCloud, and it is theirs to keep or delete.
Invitations are made and opened through iCloud. When you open one, Apple lets the person's iPhone know which Apple Account joined, and their Shaterian shows you in their circle by the name you chose.
When something changes in a circle, iCloud tells your iPhone through Apple's push notification service, so Caregiver can fetch the change. The push carries no content.
Settings › Diagnosis and logs keeps a record of Caregiver's iCloud work: the kinds of records, short identifiers, times, states, and iCloud's error codes. It never holds what a routine, reminder, memory or note says, anyone's name, or an invitation link. It is kept under 512 KB, stays on your iPhone, and only leaves it if you choose Save or share the log, to wherever you choose. You can clear it at any time.
Caregiver is a subscription for each person you look after, sold by Apple. When you subscribe, change your plan or cancel, you deal with Apple: Apple takes the payment, holds your payment details, and tells Caregiver on your iPhone which plan this Apple Account has. We never see your card, your name or your Apple Account. Apple's reports to us show subscriptions and money by country and plan, with no names or contact details. Caregiver uses the plan only to decide whose pages open, and whose alerts ring, on this iPhone.
Anything the person did not choose to share. In this version that includes their body notes, their mood, their medication diary and their health figures, and every memory they did not pick. Caregiver cannot reach the person's Shaterian on their iPhone; it only sees the space they share in their iCloud.
If you have chosen in iOS to share analytics with app developers, Apple may send us anonymous crash reports and download figures. They contain nothing you or anyone in a circle wrote.
Medication routines, and whether a dose was marked as taken, are health information. Caregiver shows them only because the person chose to share them, keeps them only as described above, and uses them only to show them to you and, if you allow notifications, to tell you when a dose is not marked as taken.
We cannot remove anything for you, because nothing reaches us.
Shaterian Caregiver is made for adults and is not directed at children.
If what Caregiver does with information changes, this page changes first, with a new date at the top.
School Fab Lab — [email protected]